top of page
FAQ
Frequently asked questions
General
Shipping times at Blackdogclayworks can vary depending on several factors. As a small studio, we typically ship most pottery items within two to three days of purchase. However, specialty pieces or large orders may take a few weeks to fulfill. This variation depends on our current inventory and the availability of bisqueware shapes ready for glazing. We strive to provide uniquely crafted pottery for your home as efficiently as possible while maintaining the quality and care that each piece deserves. If you need your pottery by a certain date, please reach out to us at Blackdogclayworks@outlook.com.
Blackdogclayworks ships all pottery orders worldwide primarily via USPS, using their standard shipping rates to ensure reliable and timely delivery. Once USPS collects your package, delivery typically takes between 1 to 5 days depending on your location. Please note that tracking information becomes available online only after USPS has picked up your shipment, allowing you to monitor its progress until it arrives safely at your doorstep.
Shipping fees are calculated at check out, before the payment stage, based on delivery address provided.
bottom of page